DELIVERY EXPECTATIONS
Free shipping for orders over $99. Otherwise, flat rate shipping of $9.90.
We will do everything in our power to ensure the speedy delivery of your products. With the exception of customized products and/or conditions outside of our control, you can expect your items to arrive within 4 weeks of the order date. In most cases, delivery should be sooner. If you need your print sooner than the expected 4 weeks, email us with your request.
RETURNS AND REFUNDS
We are 100% committed to providing our customers with high-quality products and your satisfaction is of utmost importance to us. If you are not completely happy with your purchase, you may return it within 30 days of purchase.
Please note, we do not reimburse for the costs associated with return shipping unless the return is due to a defect in the product.
To initiate a return, simply email us and include the following information:
· The order number and email address used to place the order
· Your reason for the return
· Whether you would prefer a replacement or refund
· A digital photo of the product (email attachment) with a clear depiction of the defect.
We will respond to your email request within 3 business days with instructions on how to proceed with the return process.